Service

Vapormatt Service

Based on many years of servicing customer’s machines, we have created two service contracts to help keep your wet-blasting system in good working order and giving you the highest production cabability.

Our service contracts aren’t restricted to Vapormatt systems. Thanks to our capabilities and expertise, we’re able to service and support all wet-blasting machines from other suppliers too.

Vapormatt Service Contract

Our industry-leading service contract is formulated to keep your machine at the maximum production level and processing your components reliably.

What's included?

  • The exact number of full services per year for your production requirements, including travel to and from your premises
  • A guarantee to fit the right replacement part with a full warranty
  • Unlimited telephone support
  • Breakdown cover – prioritised cover in the event of a breakdown: we’ll aim to get an engineer to you in two working days
service contract

Vapormatt Total Care Contract

This solution includes everything to keep your system up and running. It’s a great option for peace of mind and where your wet-blasting system is critical to your operations and productivity.

total-care-contract

What's included?

  • The exact number of full service visits per year, including travel to and from your premises
  • A full system check and to undertake any repair
  • It includes all spares parts required to ensure the high-performance operation of your machine, a guarantee to fit the right replacement part with a full warranty
  • We are continually improving the design and performance of our systems, so as parts wear out we will always look to fit new spares that help improve the productivity of your system
  • Unlimited telephone support
  • Breakdown cover – 48-hour priority breakdown response

To help avoid unexpected costs, all engineering rates are fixed for the duration of both contracts.

Ongoing service and support

We are always here for all our customers. So it’s also worth noting that you don’t have to take out a service contract with us to have your wet-blasting system serviced or repaired in the event of a breakdown.

To get a quote for a service contract that covers your wet-blasting system or to arrange for a one-off service or repair, please contact our Aftermarket Team...