If you have any enquiries or wish to get in touch, please contact us by either phone or email using the details below.
Vapormatt’s wet blast support services are there to help ensure you get the most out of your Vapormatt systems
Should you have a problem arise on a system, we have a telephone support team who can help to initially troubleshoot the issue.
No, our “Vapormatt inside” packages have been sold to customers with our competitors wet blasting machines. Being the oldest wet blasting company we have the designs and experience to do this successfully and to a high standard.
No, we can offer one off service visits and health checks on request.
Yes, we are happy to discuss part exchange options on any old equipment and an offer can be made after an equipment survey.
A Vapormatt health check is when one of our engineers visits your site to make a report on the performance of your wet blasting machines. After your health check a list of recommendations is provided to help you improve the performance of your machine. Health checks can be provided for any wet blasting machines from any manufacturer.
You will find your serial number on the machine label plate on the outside of the machine. It will start with the letter “M” or a "T" and be followed by 4 digits. The first 2 digits are the year of manufacture.
Yes, we are happy to recommend various upgrades to improve the performance of our machines. Often upgrades can be substituted for replacing old parts and carrying out a service.
Our call out rates are typically 24 to 48 working hours for a breakdown. For customer outside of the UK you can also contact your local representative for support.
Yes, our total care plans include all the spare parts and servicing that your machine will need and gives you peace of mind knowing that the wet blasting machine is fully supported. For maintenance managers this becomes easier to plan and budget with a fixed monthly fee for total care. Contact us today to discuss your requirements in more detail.
Our standard warranty lasts for 12 months on any new or refurbished machines. This is subject to all spares, media and service being provided by Vapormatt or one of our partners.
Yes, we can offer to extend warranties to 24 months on new machines from purchase date.
We use boron carbide as an abrasive resistant material for our blast nozzles. The life of these nozzles will largely depend on the usage of the machine but our average life expectancy is around 500 hours.
We have a range of additives that can be used in all of our machines. For stopping corrosion we recommend Rust Stop 2.
Yes, we have developed a product with NGL Chemicals that can be used to slow down the cobalt leaching on carbide tools after blasting or washing.
The type of abrasive used is dependent on the result you want to achieve. For cleaning, glass beads are typically used as they give a nice “sheen” for removing of coatings and pains aluminium oxide is normally used because it has a “cutting” effect. You can read more here.
We would typically recommend a concentration of 15-20% of abrasive media concentration. The unique Vapormatt pumping system can pump slurry with up to 80% abrasive media concentration. This can be measured with a sight glass or a density meter. For manual machines abrasive can be added based on the sump volume. E.g. 100l sump should have around 20-25kg of abrasive – this allows for a few % to be stuck to the sides of the cabinet etc.
This will depend on the application. However most machines will run very well with 15-20% abrasive concentration. This can be measure with a sight glass or a density meter. For manual machines abrasive can be added based on the sump volume. E.g. 100l sump should have around 20-25kg of abrasive – this allows for a few % to be stuck to the sides of the cabinet etc.
Compressed air is a key element of the wet blast process. Without it the abrasive slurry does not have the energy it needs to change the surface you are blasting. The amount of compressed air will depend on the number of guns and also the pressure you are blasting at. Our smallest guns require 15CFM (425L/min) and the larger guns can take up to 40CFM (1132L/min).
Oily or greasy components can be simultaneously degreased and cleaning in a wet blasting machine. To make this easier we offer our V-clean+ as a degreasing agent which works best at temperature. You can order some V-clean+ and heater elements from our service team.
This will depend on the type of machine and PLC that you have. We have a dedicated team of software engineers who can advise you on this.
Abrasive can be lost when it breaks down, through rinsing or when parts are taken out of the wet blasting machine. However poor filtration, slurry conditioning and elutriation may also cause a wet blasting machine to lose media. Check to see your water levels, bubble valve timers and, if installed, condition of e-tower membrane.